***1. Effective communication and professional follow up:
We guarantee email reply within 24 hours upon receipt of email. Our merchandising team is well-trained to follow up with enquiries efficiently and offer workable options when needed.
***2. Competitive prices:
With production based in China, we can get the lowest cost after comparison with different raw-material suppliers, and therefore, we are able to offer more competitive prices. For orders of substantial quantity, we can further negotiate prices based on given order projection.
***3. Reasonable and flexible sampling / production lead-time:
Our normal sample lead-time is around 7-10 days and production lead-time is 2-3 weeks upon receipt order confirmation. Depending on item and order quantity, we can always adjust the lead-time to cater for customers’ needs.
***4. Strict quality control:
We assure that our products can meet lab-test requirements for American & European buyers. We are familiar with the testing protocols of different buyers and will ensure that the qualities of our products are up to standards.
The quality of product and sales service are highly recommended by the customers.
***5. Professional logistic team:
Our logistic team is experienced in handling shipments to garment factories all over the world. Including European, USA, Canada, Southeast of asian.
1. Q: Are you manufacturer or trade company?
A: We are manufacturer established in 2009 and specialize in all kind of drawcord and webbings.
2. Q: What is your MOQ?
A:Normally is 3000 yards per a customized item and no MOQ for the items if we have stock.
3. Q:How about the after sale service?
A:For any problem, if it turns out to be our factories responsibility , we will make replacement or offer discount. If not, we will also give assistance to solve the problems.
4. Q:Can I have our own logo?
A: Sure, please provide us your logo design with dimensions.
5. Q:How long for sample and bulk order? A:Normally 3-10 days for sample, 10-25 days for bulk order. Exactly lead time depends on order quantity. 6. Q:What is your delivery way? A: We have VIP account of DHL, FedEx, TNT and UPS, we could get the good discount from them. As well as the sea shipment and air shipment.
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